Shipping policy
Shipping Policy
Last Updated: 01/01/2024
At Nuit D’or, we are committed to delivering your orders safely and promptly. Below is an overview of our shipping policy to ensure you have a smooth shopping experience.
1. Processing Time
• All orders are processed within 8-10 business days (excluding weekends and holidays).
• Orders placed after 5 PM EST will be processed on the next business day.
2. Shipping Rates & Delivery Estimates
We offer the following shipping options:
Shipping Method Estimated Delivery Time Cost
Standard Shipping 10-12 Days [Free over $600]
Expedited Shipping 8-10 Days [Estimate cost $50]
Express Shipping 7-8 Days [Estimate cost $70]
Note: Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
3. International Shipping
• We currently ship to the following countries: [India, Hong Kong, Dubai, USA, Canada].
• International shipping rates and delivery times vary based on the destination and shipping method chosen. Any applicable customs duties or taxes are the responsibility of the recipient.
4. Order Tracking
• Once your order has shipped, you will receive an email with a tracking number to monitor your package’s journey.
• You can track your order on our website or through the carrier’s website.
5. Shipping Restrictions
• We do not ship to P.O. Boxes or military APO/FPO addresses.
• Certain items may have restrictions due to shipping laws in your country or state.
6. Lost, Damaged, or Stolen Packages
• Nuit D’or is not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
• If your package arrives damaged, please contact us within [7 days] of delivery with photos of the damaged item and packaging.
7. Questions?
For any shipping-related inquiries, please contact us at nuitdorjewel@gmail.com or call us at +1(617) 800-4196
Visit 2901 W Cypress Creek Rd, Suite #105C, Fort Lauderdale, FL, 33309
Nuit D’or reserves the right to update this policy at any time.